Technical Support
At ADEK, we're committed to providing you with exceptional support. Don't hesitate to reach out — we're here to help!
Phone Support
Our dedicated technical support team is available to assist you:
Hours: Monday – Friday: 8:00 AM – 4:30 PM ET
Toll-Free: 1-800-431-2335
Please have your ADEK serial number (beginning with 'AD') ready when you call for faster assistance.
Email Support
For non-urgent inquiries or detailed technical questions, please email us at:
[email protected]
We aim to respond within 1 business day.
When emailing, please include:
- A detailed description of the issue
- Your ADEK serial number (if available)
- Any relevant order info (P.O. #, invoice #, model #, etc.)
- Screenshots or error messages (if applicable)