Phone Support
Our dedicated technical support team is available to assist you:
Hours: Monday - Friday, 8:00 AM - 4:30 PM EST
Toll-Free: 1 (800) 431-ADEK (2335)
Please have your ADEK serial number (beginning with 'AD') ready when you call for faster assistance.
Email Support
For non-urgent inquiries or detailed technical questions, please email us at:
When emailing, please include:
- A detailed description of the issue
- Your ADEK serial number (if available)
- Any relevant order information (P.O. #, invoice #, model #, etc.)
- Screenshots or error messages (if applicable)
We aim to respond to all email inquiries within 1 business day.
At ADEK, we're committed to providing you with exceptional support. Don't hesitate to reach out – we're here to help!